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Privacy Policy

1. Information We Collect

By accessing or using the services, websites, or platforms provided by Palz Group of Companies, including its subdivisions—Palz Empire Hotels, Palani Restaurant, Palz Café, Palz Consulting Services, and Palz Mini Mart—you agree to comply with and be bound by the following terms and conditions. These terms outline the responsibilities, obligations, and rights of both Palz Group of Companies and its users. By continuing to interact with our services, you acknowledge that you have read, understood, and accepted these terms. If you do not agree with any part of these terms, we kindly request that you discontinue the use of our services. Palz Group of Companies reserves the right to update or modify these terms at any time without prior notice. We encourage you to review our terms regularly to stay informed about your rights and obligations

2. How We Use Your Information

At Palz Group of Companies, we value your trust and are committed to using your information responsibly. Here’s how we use the information we collect:

  1. Providing Services: We use your personal information to process your requests, complete transactions, and deliver the services you require from our subdivisions, such as Palz Empire Hotels, Palani Restaurant, Palz Café, Palz Consulting Services, and Palz Mini Mart.
  2. Improving Your Experience: Data helps us enhance our services, products, and services by understanding your preferences and optimizing functionality.
  3. Security: Your data is used to maintain the security of our websites, detect fraudulent activity, and ensure safe online interactions.
  4. Legal Compliance: We may use your information to comply with legal obligations or enforce our terms of service.

3. Sharing Your Information

At Palz Group of Companies, we respect your privacy and are committed to protecting your personal information. We only share your information under the following circumstances:

  1. With Trusted Service Providers: We share your information with third-party providers who assist in delivering services, such as payment processing, email communications, or website maintenance. These parties are obligated to keep your information secure and use it solely for the purposes specified.
  2. For Legal Compliance: We may disclose your information if required by law, to comply with legal processes, or to protect our rights, safety, or property.
  3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new business entity, subject to the same privacy commitments.
  4. We do not share your information with third parties unless you provide explicit consent or request it.

4. Cookies and Tracking Technologies

Palz Group of Companies uses cookies and similar tracking technologies to enhance your experience on our website and improve our services. Here's how we use them:

  1. What Are Cookies: Cookies are small files stored on your device that help us recognize your preferences and improve website functionality.
  2. How we use cookies:
    1. To remember your preferences and settings for a personalized experience.
    2. To analyze website traffic and understand how visitors interact with our site.
    3. To improve website performance and functionality.
    4. To deliver relevant advertisements and promotional content.
  3. third-party tracking: We may use third-party services, such as analytics tools, to collect information about your browsing behavior. These providers are subject to their own privacy policies.
  4. managing cookies: You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of some features on our website.

By using our website, you consent to our use of cookies and tracking technologies as outlined in this policy.

5. Data Security

Palz Group of Companies is committed to protecting your personal information through:

  • Robust Security: We use encryption, secure servers, and regular updates to safeguard your data.
  • Restricted Access: Only authorized personnel can access your information.
  • Trusted Partners: We work with secure third-party providers to protect your data.
  • Breach Response: In case of a data breach, we will act promptly and notify affected users as required by law.

While we take every precaution, no system is entirely secure. By using our website, you acknowledge and accept these practices.

6. third-party links

  • Independent Websites: These third-party websites operate independently and have their own privacy policies. We are not responsible for their content, security, or practices.
  • No Liability: We do not endorse or assume liability for the accuracy, actions, or policies of any third-party websites.
  • Your Responsibility: We encourage you to review the privacy policies of any linked websites before providing personal information or engaging with their content.

By using our website, you acknowledge that accessing third-party links is at your own discretion and risk.

7. your rights

At Palz Group of Companies, we respect your rights regarding your personal information. You have the following rights:

  1. Access Your Information: You can request access to the personal information we hold about you.
  2. Update or Correct Data: You have the right to update, correct, or amend your personal information if it is inaccurate or incomplete.
  3. Request Deletion: You can request the deletion of your personal data, subject to legal or operational requirements.
  4. Opt-Out: You can opt out of receiving promotional emails or other communications from us by using the unsubscribe link or contacting us directly.
  5. Withdraw Consent: Where we rely on your consent to process your data, you can withdraw it at any time.
  6. Lodge a Complaint: If you believe your rights have been violated, you have the right to file a complaint with the relevant data protection authority.

To exercise any of these rights, please contact us through the details provided on our website.

8. changes to this policy

Palz Group of Companies reserves the right to update or modify this privacy policy at any time. Any changes will take effect immediately upon posting to our website.

We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our website after changes have been made constitutes your acceptance of the updated policy.

If significant changes are made, we may notify you through email or a prominent notice on our website.

9. contact us

If you have any questions, concerns, or requests regarding this privacy policy or how we handle your personal information, please feel free to contact us:

  • PALZ GROUP OF COMPANIES
  • Email: admin@palzgroups.com
  • Phone: +603 – 5526 7719
  • Phone: +609 - 298 6225
  • Address: Unit 17.2, Level 17, Wisma Sunway, No. 1 Jalan Tengku Ampuan Zabedah C9/C, Seksyen 9, 40100 Shah Alam, Selangor Darul Ehsan Malaysia
  • Address: NO 58, TINGKAT 1, JALAN TAN SRI YAHYA, 28000, TEMERLOH, PAHANG Darul Makmur

We are committed to addressing your inquiries promptly and ensuring your concerns are resolved effectively.